FAQs
Shipping
What countries do you ship to?
What countries do you ship to?
We currently only ship to UK addresses. If you are in the EU or North America and desperate for a book, please get in touch.
Shipping Cost
Shipping Cost
UK delivery by Royal Mail or Parcelforce:
£1.99 for orders up to £20.
£2.99 for orders up to £50.
Free for orders over £50.
Customers local to the Totnes, Devon area are welcome to arrange for free collection.
For more information, please refer to our Shipping Policy.
How long will it take to receive my order?
How long will it take to receive my order?
We aim to ship most books within 2 business days of receiving your
order. In case we have no stock, this may increase to 3-4 business days,
unless a longer delay is specifically noted on the product page.
Transit times are up to 4 business days.
Orders for multiple books will be dispatched when all books are in
stock, unless there is an undue delay. In that case we may decide to
make multiple dispatches at no additional cost to you.
Books that are not yet published at the time of ordering
("pre-orders") will be dispatched upon publication. Your card will be
charged at the time you place the order.
If you are desperate to receive a book more quickly, please get in touch.
Can I visit your shop?
I would like to browse - is it possible?
I would like to browse - is it possible?
Yes, it is possible to come and browse, chat about books and have a cup of tea on us.
Gumshoe Books is not an open shop, please call (01803 467677) or email first to ensure somebody is here to let you in.
We are based on the Industrial Estate in Totnes, not far from the train station.
Other books
Do you sell ebooks?
Do you sell ebooks?
No.
We do not currently sell ebooks, and it is not likely that we will in the future.
We do recommend checking your local public library for access to ebooks.
Do you sell audiobooks?
Do you sell audiobooks?
No.
We do not currently sell audiobooks.
Do you buy or sell used books
Do you buy or sell used books
We do not buy or sell used books at this time.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unread/unused, have any tags still attached, and include all the original packaging.
Please email first to arrange to return a book.
Our full return and refund policy can be hound here:
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).